If you have a question about something that isn't covered here, check out our Support site. And if that doesn't do the trick, you can contact us through our chatbot.

Do I need coding skills to use ZIZERA?

No, you do not need to have any coding skills to use ZIZERA. However, there is an SDK in the Enterprise version for developers or IT departments, in case they want to customize or build new features.

Can I use my own logo and colors to display my publications?

Yes!

Is there a free trial and how can I subscribe?

Yes! Sign up for a 14-day free trial of any ZIZERA package and you'll have full access to all features and tools in that version. You can start to create your publications and publish immediately. Click here to start your free trial.

Where and how is my content hosted?

ZIZERA is a SaaS API-driven framework placed on a global CDN and our infrastructure is hosted by Amazon Web Services.

How do I upgrade to a paid version?

Just fill in the form in your account and follow the instructions. If you need any assistance, just contact us via our chat.

Is my data encrypted?

Yes, we encrypt all user data.

Are there any limitations in the trial version of ZIZERA starter?

The number of pages, publications, apps and visits is stated in the form where you fill in your contact information. If you need additional volume within the trial period, you can contact us at zizera@zizera.com.

Do I have to follow any PDF specifications?

Just follow the general PDF standard guidelines.

How do I cancel my subscription?

Your subscription is valid for one month at a time and your credit card will be charged each month. You can cancel the subscription within 15 days of the end of each month. Your content is saved for 30 days and you can reactivate your account anytime during that period.

Is there any restriction on the size of the PDF?

The maximum size in "Starter" is 250 MB and 200 pages. You need to switch to professional or enterprise to get unlimited uploads – or simply contact us via our chat.

What do I do if I need additional publications, apps, or visits?

You can either upgrade to a higher version or buy additional volume, depending on which approach suits you best.

Can I add or replace pages after uploading the PDF?

Yes, in the ZIZERA editor. Read more about it here.

What support is available to me?

ZIZERA's support site is always accessible for subscribers. You can sign up for different service agreements according to your needs on the "My ZIZERA Account" page.

Are the publications shareable?

ZIZERA has sharing capabilities through email, Facebook, Twitter and other major social media platforms. It is also possible to generate an Iframe code to embed in any website. These features are configured in the publisher.