Privacy Policy

Updated 28th. January 2019

Data subjects

The personal data processed by ZIZERA on behalf of the Customer concerns the following categories of Data subjects: Customer’s customers, employees, suppliers and end-users.

Categories of Personal Data

In accordance with Article 9 in the GDPR, ZIZERA does not process sensitive personal data. ZIZERA processes the following categories of Personal Data on behalf of the Customer:

  • Email addresses

  • First and last name

  • Phone number

  • Other contact information

  • Personal Data uploaded to the Services under Customer’s ZIZERA accounts

As ZIZERA platform is open, the Customer may independently choose to collect other categories of personal data. The Customer may however not use ZIZERA’s platform to collect and thereby make ZIZERA process sensitive personal data. Any such collection of personal data will be considered a breach of this Addendum.

Processing Activities

The following processing activities will be carried out by ZIZERA on behalf of the Customer:

  • Collection of data on Customer’s use of ZIZERA Services, including those Services embedded on the Customer’s web properties

  • Aggregation and analysis of data and storage of data via Sub-processors and thus transferring data to Sub-processors

  • Compute, storage and such other Services as described in the ZIZERA documentation and initiated by Customer from time to time.

Data will be accessed by ZIZERA for the purpose of maintenance, global analytics or support to the Customer. Upon instruction from the Customer, ZIZERA forwards the Customer’s data to third parties appointed by the Customer.

Approved Sub-processors

The following Sub-processors used by ZIZERA are pre-approved by the Customer:

Entity name

Entity type

Entity country

Amazon Web Services

Hosting provider

EU (Ireland) and US (North Virginia)

Google Analytics

Analytics provider

Global

Hubspot

Analytics provider

Global

Mandrillapp

Analytics provider

Global

The ZIZERA website (currently posted at Amazon Web Services Ireland lists sub-processors that are currently engaged by ZIZERA to carry out processing activities on Personal Data on behalf of Customer.

Processing Location

The processing of personal data by ZIZERA on behalf of the Customer will take place in the following locations:

  • For ZIZERA: EC SOFTWARE SWEDEN AB, Registration number 556831-3042, Warfvinges väg 35, 112 51, Stockholm, Sweden

  • For the pre-approved Sub-processors: EC SOFTWARE SWEDEN AB, Registration number 556831-3042, Warfvinges väg 35, 112 51, Stockholm, Sweden and EC SOFTWARE INDIA PRIVATE LTD, India land Bull Park, Plot #14, III Main Road, Ambattur Industrial Estate, Chennai - 600 058, India